Mailing Address:

Simple Software

PO Box 548

Knoxville, TN 37901-0548

Physical Address:

Simple Software

500 West Summit Hill Drive,
Suite 302

Knoxville, TN 37902

Freeware Users:

Please see our FAQ for answers to common problems. Since the SimpleOCR application is free, our support staff is unable to respond to most inquiries. However, your feedback is important for us to make improvements to the product.

ScanStore Users:

Create a ScanStore User Account to access live support chat, phone support and more. Existing users click here.

SDK Customers:

The support phone number is sent with your order receipt.  Please refer to this to contact support by phone. You may also access the ScanStore Contact Page for live web chat and phone support.

Tech Support E-Mail Address:

Please attach any sample image files that are relevant to your problem when e-mailing support.

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