When it comes to automating the document processing workflow, it’s impossible to avoid the question of Artificial Intelligence or AI. It’s difficult to do anything nowadays without some use of AI-powered tools. Recent studies have shown that at least 40% of the average workday will soon be done by AI.

Does it mean that OCR won’t be needed, since AI will be able to do the same job? Here, we show that the answer to the question “do you need AI for OCR?” is  “No, not really.”

How is AI used in OCR applications?

Any OCR software consists of two parts. An OCR engine that reads an image and turns it into machine-readable data; and a document processing function that helps to deal with all this data. Do you just need to grab an invoice number and use it as a file name? Does information like customer name or account number need to be saved in your database? The processing function allows the software to DO something with the information on the page, it goes beyond simply turning a picture of text into actual text. While many programs under the heading of “OCR” use the same engine, what sets them apart from one another is if and how they can use the words and make them into data.

For the last 10-15 years, most of the OCR engine technologies have been built on AI training.

OCR training algorithms use AI to improve recognition accuracy and automatically identify common data elements based on learned context. It is tuning the OCR engine to improve recognition of new fonts, languages, or handwritten text.

Training of OCR engines with AI is an important process that enables artificial intelligence models to efficiently and correctly extract data from scanned documents, having many practical applications in a broad range of business fields. Recent advances in AI allow OCR systems to perform at higher levels of accuracy and efficiency by collecting large amounts of data from scanned documents and using it to identify patterns, characters, words, and other elements of text. The more data, the better the performance and accuracy.

It would be difficult to find an OCR engine that was not trained with AI, unless you are ready to dig deep into archives. All current powerful OCR engines are trained with AI: Tesseract, AWS Textract, FineReader and many others.

How do you train AI for OCR data capture?

The second part of AI OCR training refers to training data capture software to identify the correct location of fields on various related documents.

OCR training is used by enterprise data capture applications to automate the creation of recognition templates. The most common application is accounts payable invoices, where every vendor has their own layout and formatting but shares the same data fields. These systems “learn” from user feedback, improving the recognition precision and consistency.

Field position training generally starts with a generic template that can identify the fields using the most common labels. Whenever a field is missed or read in the wrong position, the user highlights the correct field position on that document during a manual review. The new position is recognized by the machine learning algorithm, which generates an updated template that correctly identifies the fields on that sample. When the document has a consistent layout and decent image quality, the template can be trained after just 2-3 samples.

Complex documents with more layout variation can take many samples to train, or in some instances, fail to train altogether. AI OCR training is not magic, and there will always be some cases where it is unable to consistently read a document correctly. If 100% accuracy is needed for these documents, then it is important to choose a data capture platform that offers the ability to manually override the OCR training.

Many newer OCR systems no longer offer the ability to manually create templates and rely fully on the machine learning function. While these systems can be easier to configure, they will never reach the level of accuracy that can be achieved by one that offers a manual override.

Do you need LLMs for OCR?

Large Language Models (LLMs) like OpenAI, Gemini, or DeepSeek process images in a different way. As models that were created to handle text, they take a multi-step process to do that.

  1. Image Encoding. Initially these models convert the image into a set of data points with the use of Convolutional Neural Networks (CNNs). CNN is a specific type of neural network that helps scan the image and pick out patterns like edges, textures, and shapes, condensing them into a simpler, encoded version.
  2. Feature Extraction. These data points are then used to find the more important parts of the image. The model examines different features, such as objects, faces, or text within the image. Advanced attention mechanisms help the model focus on the most relevant parts, like skimming a page for the key points.
  3. Creating Tokens with Cross-Modality Learning (CML). CML is a method that connects found features to a text. LLMs are trained on millions of pictures with captions and allowing them to associate visual data with information. The whole image can then be viewed as a sequence of tokens.

More modern models of LLMs use Vision Transformers (ViT) instead of CNNs for image recognition. Basically, it is a similar process, but rather than simple basic elements ViTs are trying to figure out large themes and patterns to assemble a more holistic, total understanding of an image.

In general LLMs can process images rather well and fast, however they do heavily rely on the number of images they were trained on. It is also unclear for LLM human users what was the internal logic of the process. LLMs also require giant datacenters with specialized servers, where traditional OCR can be run on any processor. The cost to process a single image is obviously much higher as a result.

When should you use LLMs for OCR?

Since all OCR applications use “Artificial Intelligence” algorithms to varying degrees, and Large Language Models like ChatGPT, Bard, Grok, or even DeepSeek require significantly more overhead to process an image, the question becomes “when should you use LLMs for OCR?”

The answer really depends on what kind of documents you are working with. This guide will help you understand the types of AI used in OCR, when to use AI for OCR applications, and when it’s practical to deploy LLMs for data capture applications.

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AI is not needed for most document capture automation applications because many of these tasks involve structured, repetitive, and rules-based processes that can be handled with traditional software techniques. Here’s why:

1. Rule-Based Systems Handle Structured Data Well.

Many document capture tasks involve standardized forms like invoices, purchase orders, or tax forms. These documents follow consistent layouts. And it is possible to extract information using template matching, OCR, and regular expressions without needing AI. For example, a system that always extracts the invoice number from the top-right corner of an invoice doesn’t need AI, just zone OCR.

2. High Structure = Low Ambiguity

When the document layout is predictable and the fields to extract are well-defined, rule-based engines can be more accurate and significantly faster than AI models for these predictable cases.

3. Cost and Complexity

AI systems, especially machine learning or deep learning ones, require large volumes of labeled training data, high computational resources, and ongoing maintenance and tuning. For many companies, such investments aren’t worth it when a simpler solution works as well or even better.

4. Document processing needs to work offline or in a strict security environment.

There could be plenty of reasons why your documents need to be processed offline or in severely limited online mode. Most of these reasons have to do with security, and they are not to be treated lightly. When it comes to processing sensitive data (financial or medical), the use of AI could be simply impossible. It is possible to host an AI locally, but it is rather complicated. Training a locally hosted AI is even more burdensome, while advantages of using AI are not that significant.

5. Data Processing Precision and AI hallucinations.

Since most of the AIs operate as black boxes and we do not know how AI comes up with the answers, it may happen that the data AI generates would be factually wrong. The invoice number could be generated to look like a real one, an address may look very realistic but not be the same as in the document, and so on. Yes, traditional OCR also generates errors, but they are easier to find and to work with because they are created by known algorithms.

1. Unstructured or Semi-Structured Documents

Some documents don’t follow a fixed template or layout. For example, contracts, legal documents, emails, resumes, and letters. Then AI, especially Natural Language Processing (NLP) models, can understand the context, extract meaning from free-form text, and identify key terms like “termination clause” or “payment due date.”


2. High Variability in Layouts or Formats

Invoices usually are a simple and direct example of well-structured data. But what if you need to process invoices from 500 different vendors? Would you need to set up 500 rules for each type? This task would be hard to handle with just rule-based systems. AI models can learn to extract fields like total amount, invoice date, and name, even when they appear in different places and formats.

 


3. Document Classification

Sometimes many different types of documents end up in one work folder. Then the system has to first detect the document type before extraction (e.g., is this a W-2, an invoice, or a receipt?), and AI-based classification models work really well for such tasks. AI can recognize layout patterns, logos, or phrasing and then decide how this document needs to be handled.


4. Handwriting Recognition

Handwritten forms (like medical notes, delivery logs, or customer feedback) are notoriously hard for traditional OCR. AI models trained on large handwriting datasets (like Google’s Vision or Amazon Textract) are much better for ICR (handprint recognition).


5. Language and Entity Understanding

Does your workflow task require extracting named entities from narratives like names, dates, locations, and amounts? It often happens in legal, medical, or financial domains where a lot of terms specific to this domain are used. AI can be trained to pick out entities and relationships.


6. Noise, Low-Quality Scans, or Images

If the quality of the scanned documents is low or contains excessive noise, AI can enhance OCR accuracy, either with image preprocessing or deep learning-based OCR (e.g., computer vision + NLP hybrid models).


7. Learning and Adapting Over Time

Rule-based systems are static and must be update by human users. AI can improve accuracy over time due to the large number of documents processed, learn from user corrections, and adapt to new document types without reprogramming.

8. Data processing is already happening in a cloud environment.

In cases when documents are being processed in Amazon AWS, or Google Cloud, why not to use tools that are already offered to you? Amazon Textract or Google Cloud Vision are very powerful tools. What is even more important, using these tools will be significantly easier than processing by a 3rd-party OCR and then importing it back to the cloud.

Most of the current cloud environments (Amazon AWS, Google Cloud) offer an AI-powered OCR solution.

  • Strengths:
    • Detects key-value pairs and tables
    • Supports handwriting recognition
    • Great for form-style documents (structured or semi-structured)
  • AI Capabilities:
    • OCR + ML for field extraction
    • Can be paired with Comprehend for entity extraction
  • Best for: Scanned forms, invoices, receipts, handwriting. Great for those who already use AWS clouds
  • Strengths:
    • Pre-trained models for invoices, contracts, W-9s, etc.
    • Layout-aware extraction
    • Solid language understanding
  • AI Capabilities:
    • Document classification
    • Entity extraction, field parsing
  • Best for: Multi-format documents, high-volume automation, Google docs integration.

3. Microsoft Azure Form Recognizer
  • Strengths:
    • Layout-based + pre-trained models
    • Custom training on your own documents
    • Strong integration with Azure ecosystem
  • AI Capabilities:
    • Text extraction, table parsing, key-value pairs
  • Best for: Enterprises using Microsoft stack, needing custom models

4. ABBYY Vantage / FlexiCapture
  • Strengths:
    • Long-standing OCR capture leader
    • Combines rule-based and AI approaches
    • Strong in regulated industries (banking, insurance, healthcare)
  • AI Capabilities:
    • Document classification
    • ML model training for data extraction
  • Best for: Enterprises needing both classic OCR and modern AI


5. Rossum

  • Strengths:
    • Tailored for invoice processing
    • Easy API for integration
  • AI Capabilities:
    • Pre-trained ML for fields like invoice number, total, and date
  • Best for: Invoice processing automation, small to mid-sized companies


6. Hyperscience

  • Strengths:
    • Flexible Human-in-the-Loop focus. This allows you to insert human checks in almost any step of the document processing.
  • AI Capabilities:
    • Basically, a specialized LLM
  • Best for: Complex document processes that require a lot of human touch.


7. Kofax (now Tungsten Automation)

  • Strengths:
    • Legacy OCR + BPM workflows
    • Now incorporating AI into doc classification + validation
  • AI Capabilities:
    • Combines rules + ML/NLP
  • Best for: Large organizations already using Kofax tools
  • Strengths:
  • AI Capabilities:
    • AI trained OCR engines (Textract, FineReader)
    • ChatGPT integration into a custom Autofill lookup. This allows you to extract index values and text from any document and use them to create an AI prompt
  • Best for: Simple Software’s SimpleIndex application provides keyword- and pattern-matching-based document classification at a much lower cost than enterprise solutions. Custom built AI integrations into your Document Classifications systems. Ideal for businesses needing automated document processing without cloud dependency.

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